Terms and conditions
C.P.A Services was established in 1982 as a small family run business specialising in mechanical engineering.
C.P.A Services diversified into fabrication in 1996 with a new employee joining the team, who, as a partner, steered the company into ornamental ironsmithing.
C.P.A Services Group are now one of the largest ornamental ironwork manufacturers
in the district, and continue to grow into the future.
C.P.A Services Group aim to supply the highest standard of workmanship using the best quality raw materials for an affordable price. If you can obtain a cheaper like for like quote anywhere else we will try our best to match or even beat it GUARANTEED.
All work is designed on site, with comprehensive advice given on design, anti rust treatments and colour finishes. Then a fully illustrated quote is created and sent to you within five working days.
Every aspect of the manufacturing process is monitored and checked at different stages to
ensure that mistakes and faults NEVER go undetected and therefore are rectified before
leaving the workshop.
C.P.A Services Group will ensure that all work is carried out within the safety guidelines, which means all waste generated will be disposed of correctly, and work area will be left as found or to a higher standard.
As we are continually striving to improve our products, we reserve the right to make changes from time to time without prior notification.
We do ask that you check your order on receipt of delivery and notify us within five working days if there is a problem, otherwise we cannot be held responsible.
Here at C.P.A Ironwork’s we pride ourselves on our approachability.
If there is anything extra we can do to make your project run smoothly, we will
not hesitate to do so.
Right from the initial consultation, the manufacturing process, and up to the final
hand over of the project, you are encouraged to visit the workshop and to input any ideas you may have regarding your personal design, and to incorporate that into your specific build.
Also at C.P.A Ironwork’s we operate a like for like quotation system which means that if you receive a cheaper written like for like quote we will match or beat it GUARANTEED!
C.P.A Ironwork’s understand about budgeting for various home improvements and realize that it is easy to get carried away at the consultation whilst looking at brochures, and your initial budget may have gone out of the window!
If this has occurred please do not hesitate to contact us to arrange another home visit to speak about design changes and material changes to get your budget back on track.
THIS IS MY PROMISE TO YOU!
Our aim is to design, manufacture and install your bespoke product within 3 to 4 weeks of receiving your deposit. But, as we rely on vendors for some services i.e. galvanising/powder coating, we cannot be held responsible for any delays that this may cause.
At C.P.A. we operate a queue system which means deposits paid first will be manufactured and installed first. We see this as the fairest way and this system retains our high standards of quality and unmatched customer service.
Once your deposit has been paid, work will begin on your personal project. Once work has begun you are no longer entitled to a refund of said deposit. This is because of the nature of our business.
All C.P.A. installations are completely bespoke and are designed around you, the client. Meaning said fabrication will not be reusable and therefore we would incur the costs. If however we have not started manufacture on your project and you wish to cancel your order, a full refund of the deposit will be given. Less any costs incurred if paying by credit or debit card.
WE DO NOT STORE ANY PERSONAL INFORMATION FROM YOUR CREDIT OR DEBIT CARDS